Refund Policy

Thanks for your interest in our products.

As the electronic solution manuals/ test banks can be downloaded immediately after payment, normally we will NOT provide any refunds after the transaction is completed. Please read the product description carefully before purchasing. You may request for a sample chapter by contacting us.

We will NOT provide refunds for any of (but not limited to) the following reasons.

  1. The electronic solution manuals/ test banks do not meet your expectations (e.g. The electronic solution manual is in handwritten format/ Steps shown in electronic solution manual are not detailed enough).
  2. You purchased the wrong edition of electronic solution manuals/ test banks.
  3. You do not need the electronic solution manuals/ test banks anymore.
  4. The electronic solution manuals/ test banks lack sufficient content (e.g. answers for multiple choice questions/ answers for pre-class assessment are missing). In general, electronic solution manuals cover all questions in textbook. If you are worried about the possible missing content, please contact us before purchasing.
Please check the electronic solution manuals/ test banks you purchased. If you find any problems in the products, please contact us within 3 days of your original purchase.

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